They say that you never truly appreciate what you have until it’s gone. This saying definitely applies to your furnace—an appliance that you probably don’t think about until you notice that your house has gone cold.
In the winter months, it’s necessary to have a functioning heating system in order to keep your home warm and safe. However, what if your furnace stops working when the temperatures are well below freezing? Don’t panic, just follow the steps and tips below to troubleshoot your furnace and determine if your home’s heater needs professional care.
Is Your Furnace not Turning on? Troubleshoot in 5 Easy Steps
Not sure what to do when your furnace stops working? Follow these five easy steps to troubleshoot the problem and warm up your home.
Step 1: Check the Power
Have you blown a circuit breaker or fuse? Remember, your furnace needs electricity to run, just like your refrigerator and your microwave. And, yes, this holds true for natural gas furnaces as well. Electricity is needed for your gas furnace to communicate with your thermostat and to power the blower motor. In addition, many furnaces are designed to automatically shutdown when power is lost for safety reasons.
Is the electricity out in the rest of the house? If the power is indeed out, call your electric company and see how long it will be until power is restored. If all of your lights and outlets are still working, there are several other possible issues that you can troubleshoot.
Step 2: Check Your Thermostat
Check to make sure your thermostat is set to “heat” and turned on. Next, set your thermostat five degrees warmer than the current temperature of the room. You should hear the furnace turn on almost immediately. If the screen remains blank and the furnace doesn’t turn on, pop new batteries into your thermostat and see if that does the trick. If the thermostat seems to be working fine, but the furnace still won’t turn on, it’s time to take a look at the furnace.
Step 3: Take a Trip to the Furnace Room
Before scheduling a repair, go to your furnace room to check the last few possible culprits that can be quite the troublemakers:
- Furnace shut off switch. Check to ensure that the furnace shut off switch (located on or near your furnace) is turned on.
- Blower motor. Make sure that the front panel that covers the blower motor is securely closed and fastened. The blower motor is located in the bottom cabinet of the furnace.
- Furnace filter. Change your furnace air filter if it’s more than one month old. A dirty or clogged filter can impair the functionality of your furnace and even trigger your furnace to shut down.
- Pilot light. Make sure that the gas is on by checking your pilot light and ensuring that the gas handle is in the ‘open’ or ‘on’ position, allowing gas to flow to the furnace. If the pilot light is out, follow the manufacturer’s instructions to relight it safely.
- Outdoor vents. If your furnace vents out the side of your house, go outside and make sure that the vent is clear of debris like leaves, snow, and ice, and there’s no restricted airflow.
Step 4: Call a Repair Technician
After you’ve ruled out all of the possibilities, it’s time to call in an expert. A repair professional will know how to access all the tubes that can get clogged with condensation and connections that may have corroded. They will also be able to inspect for larger problems like broken motors and belts. If it’s a newer furnace, chances are the problem is minor. However, if your furnace is on the older side, you run the risk of a more expensive repair.
Many repairs cost less than $400 because they involve simple tune-ups and inexpensive replacement parts. Some, though, will run more than $1,000. This is especially true if your furnace is approaching 15 years old. At that point, you may want consider a new furnace—especially a high-efficiency furnace, which will help the environment and keep heating bills down over the long term. Furnace replacement is a big investment, so most furnace sellers offer financing options.
Step 5: Stay Warm While You Wait
If you have to wait for a repair or installation, stay warm by using a fireplace (if you have one), wearing layers, running space heaters, and drinking hot liquids until help arrives.
4 Common Furnace Problems and Causes
When your furnace starts acting up, stay ahead of the game with these four home heating problems and what causes them.
My Home Furnace Isn’t Producing Enough Heat
Unfortunately, this problem is a common one, especially considering the heat necessary to stay warm in negative temperatures. It might be a matter of air flow and a dirty filter that needs to be replaced. Or, your gas burner could be dirty or need adjustment. In that case, contact a heating expert to adjust the burners and help solve the problem.
My Furnace Isn’t Producing Any Hot Air at All
The issue could be that the thermostat is not working properly. Troubleshooting involves ensuring the thermostat is in heat mode and is set to the right temperature. You could also try moving the dial up or down a few degrees.
Additionally, a circuit breaker might be tripped or the fuse controlling the furnace might be blown. In this case, the circuit breaker would need to be reset, or the fuse would need to be replaced in order to fix the furnace.
If you have a high-efficiency furnace, birds, leaves, snow, ice, etc. might be blocking the furnace venting. Check the outside vent to make sure it is free from blockage for a couple of feet.
My Furnace Is Noisy
Noisy units might be one of the most irritating gas furnace problems of all. A high-pitched sound might be caused by a slipping blower belt or motor, or shaft bearings that need to be oiled. A low-pitch sound could be the result of a dirty gas burner. If this is the case, a heating expert can adjust or clean the burner.
For more information on the noises your furnace can make and what they mean, check out these common HVAC noises.
My Home Furnace Comes On and Off Too Often
Again, this could be an issue where it’s time to replace the filter. But a furnace that comes on and off too frequently might also signal a blower motor problem. Fixing the problem could involve tightening the belt, replacing a frayed belt or oiling the blower motor lubrication ports. It might also be a result of a bad thermostat or a furnace sized too big for the home.
To help your home heating expert diagnose the problem with your furnace, before you call, check to see if there is a “peep-hole” with blinking lights on your furnace. The number of flashes can help determine the particular problem you are experiencing.
Schedule an Emergency Furnace Repair
If you’ve exhausted all these troubleshooting tips, there’s no need to panic. Here at the Ray N. Welter Heating Company, we offer 24-hour emergency service during heating season, and all parts and services are guaranteed. If your furnace has left you stuck in the cold, it’s time to call a professional. Contact us for emergency service. Regular furnace maintenance will help keep your furnace operating properly. Ask us about our maintenance programs!
More Furnace Maintenance Resources:
- DIY Furnace Maintenance: How to Extend the Life of Your Furnace
- Things to Consider Before Attempting a DIY Furnace Repair
- 8 Common HVAC Noises Explained
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Hear From Our Customers
These guys were my second call when my furnace stopped working properly. The first company I used sent a tech out who said the furnace needed to be replaced, and gave me a quote, but said he "jiggled a wire" and got it running again for the time being.
When it went out again the other day, I called Ray N. Welter. Their tech, Ralph, fixed the problem in half an hour. He told me the furnace is pretty old, but his fix should get me through the winter "and maybe a couple more," and then gave me a quote that was lower than the first company.
These guys are rad.
Dan J.
Minneapolis, MN
Furnace stopped working. When that happens after hours you learn a lot about companies. Today I called RW and got a person on the phone that knows about furnaces and he dispatched a service person Phil within 2 hours. I called them based on personal refer and reviews. They are excellent. Despite having a very old furnace it was the second time that this company said I did not need to replace. If I did replace it I want a Trane and RW would do to the work. For now I will call them for fall/spring tune ups and love that they don't have the club memberships etc. Just good solid customer service for all customers. A really ++ experience. Family run business with integrity.
Kathleen d.
Minneapolis, MN
If you need superior service this is your company!!! We were in Florida experiencing our first year as "snowbirds" when our furnace (in Bloomington) stopped working. Rick Welter personally took our call and not only sent a technician to our cold home, but checked on it for the next two days until our new heating unit could be properly installed. Phenomenal service!
In addition to the great service, their pricing was very competitive. I highly recommend this company for all of your heating or A/C needs!!!
Michael L.
Minneapolis, MN
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