Heating and Cooling Minneapolis Testimonials
Just a quick note to thank you, Warren, Ralph, and Michael, your installer,for helping with our new furnace install yesterday. We appreciate you getting the furnace installed whenneeded, and I must admit it is quite a relief for Angela and me to know that we can now call Welter for any service needed. As mentioned to you briefly,we hope to have you out to our Toll Brother's townhome in Eagan this summer to look at possibly helping with the heating/cooling ducts for our basement area.
Good service is a rare commodity these days. Your staff has been excellent to work with. Be sure to thank them on our behalf.
Ted B. Minneapolis
We had a new Trane furnace installed on September 14, 2009. This is actually the second furnace installed by your company in our home as you did the original installation when we built our home 23 years ago. In both cases, the installation was excellent and professionally completed. We look forward to many more years with our new 95% efficient furnace and know that you will stand behind the product and your installation.
The purpose of this letter is to complement the technician who completed the recent installation, Steve (we don’t know his last name). Steve did an excellent job beginning with the removal of the old furnace, installation of the new furnace, sheet metal work, venting, caulking all seams on the furnace, etc. He worked quickly but carefully, took pride in his work, and treated our home as if it were his own. He is an excellent employee and should be complimented for his work.
Although a new furnace is a major expense for most homeowners and one we don’t anticipate, we are grateful for the ease with which your company and Steve completed our installation. Thank you again for great service.
Michael and Mary K., New Brighton, MN
Welter Heating did a great job installing my new forced air furnace and central air conditioning! This was a retrofit for a house with a gravity furnace so needed lots of duct work and electrical etc... Welter Heating gave us great service at a reasonable price. Bill did a magnificent job on the installation! He carefully planned out the job, working around the challenges of my 1927 built house. When he was done we had a great new system as promised, with a few nice extras thrown in! The Minneapolis City Inspector said we had great equipment, well installed, and told us he had seen a lot of duct work and thought this was an outstanding, top-of-the-line job! Thanks Bill! And thanks Welter Heating!
Shannon and Cyril Kennedy - Minneapolis, MN
We had our air conditioner and furnace replaced by Ray N. Welter Heating in 2008 and I have to say, that if you were to look up the definition of Service Excellence, Ray N. Welter Heating would be the first name on the list. The outstanding, well qualified sales man and patient customer service skills of Mr. George Welter are unmatched. I initially heard about this company through friends and then checked Angie’s List (which, by the way they have a class A rating). George is quite a character. He arrived on time to provide the estimate for replacing the above items. He discussed thoroughly the pros and cons of the 85, 92 and 95 efficiency heating systems (and also provided estimates for each). We decided on the 95% and it the best decision we have made! The crew arrived promptly on the day of installation. We have had many service people coming in and out of the house, but none came in with the care and respect of Ray N. Welter Heating. The operation of all of the products was explained in detail and George also took care of the paperwork for the rebates. Let’s face it; Ray N. Welter Heating has a reputation of being the best in the business. I found out it’s not just a reputation, it’s a fact. They are extremely professional and truly care about their customers, which is amazing in this day and age that there is still a company out there that simply wants to take care of their customers. They are not just in it for money, each individual that works for Ray N. Welter Heating takes great pride in their products and the services they provide and really care about their customers. Thanks to George and Ray N. Welter Heating we now have a top of the line, an extremely efficient system, which is also very cost effective and has lowered our overall electric and heating bills, which is a big plus! We highly recommend Welter Heating.
Diana and Phil J. - Eden Prairie, MN
I had a great tech come out to my daughter's home in Chaska this week…call Welter's Heating and Air Conditioning... they are awesome!!!!
Beckie M. - Eden Prairie, MN
I would highly recommend Welter Heating and Air Conditioning. We have worked with George Welter on several projects and have been very happy with the quality of the work and the service.
Kathy V. - Chaska, MN
Our air conditioner stopped working back in June and I contacted your company to repair it. Greg came out and took care of it. I wanted you to know that Greg worked really hard the whole time he was here. It was during the hottest days of the year so far. Greg never slowed down during the heat. He wasn't bothered at all by my two dogs watching him work. He constantly let me know what he was doing and why, and he repeated it to my husband for me. He gave us good advice and we have a great air conditioner now. Greg's mechanical skills and people skills are wonderful. It's too bad he did such a good job that we'll never need his services again. I will definitely recommend him and your company.
Emily H. - Minneapolis, MN
Thank you so much for your time and expertise on the installation of my furnace on Sept. 22. Everyone who participated in the project was professional and courteous. I was treated kindly and fairly, and want you to know how much I value that kind of customer service. I look forward to working with you again.
Michele W. - Minneapolis, MN
Welter Heating is the best: tradition, quality, reliability!
Andrew R. - Chaska, MN
Hello Rick, I had some duct work done recently by Welter Heating and I just wanted to say how happy I am with the work. A 22 x 16 room that was nothing but an octopus of duct work. My house was built in 1973, with a sub-basement that was never expected to be used for anything other than storage. The duct work was a mess, a large main trunk with 10 rounds coming off it. George came out and we put together a plan of what I was envisioning, removal of the old and up with some new ducting that would allow me to finish the room off and make it useable. George did a great job of explaining how we could go about this project and within a week we had the plans and the following week the job was complete. The new ducting turned out better than I expected and the installer Bill, did a fantastic job. Not only did the design work out, but I believe my house's heating and cooling is more balanced. Nice job , I will definitely recommend Welter Heating. Thanks,
Mike L. - Apple Valley, MN
Hi Rick, Thanks for the ac unit..your guy was here this morning bright and early and took care of everything really fast and did a great job.. Cheers,
Adam S. - Minneapolis, MN
I highly recommend Welter Heating & Air Conditioning. They did a fabulous job for us!
John P., Eden Prairie
Thank you so much for the "special treatment." Your man Mike did a good and neat job, and I appreciate your company again! It will be nice to cool in 2010. Let me know what I should do about the energy credit. Thanks so much!
As a full-time realtor in the Twin Cities market who interacts with alot of contractors and HVAC needs, I'm writing to say Ray N. Welter (Welter Heating & AC) has been just fantastic to work with! George Welter is great, the prices are pretty much the best in the cities, but more importantly, the PEOPLE at the company, the product (TRANE), and the SERVICE is FIRST CLASS. The family and the company is the best in the business in my professional opinion - hands down. I will call them everytime for my personal needs and refer them to all of my clients for any of their HVAC needs everytime. Jim Starr, Edina Realty, 612-247-5898
Jim Starr, Edina Realty
George and Crew did an Excellent job for us. They were prompt to respond and worked diligently to get the job done in one day. They cleaned up after themselves to the point you wouldn't have known they were here. As George promised - we wouldn't know our new furnace was even running and that is truly the case - it is so quiet! Thanks...you guys are the best! Paul and Sara R., Eden Prairie, MN
Paul and Sara R.
Dear Sir, I wanted to send you a note expressing my appreciation for the phone support of one of your service technicians, Greg Limbeck. My wife and I were vacationing in Florida when the snowstorm hit last weekend. My mother-in-law was staying at our house with our three kids. Early Saturday afternoon the heat stopped working in our Trane condensing furnace. I tried to diagnose the problem over the phone with no luck. I had a neighbor check everything out and he was not able to determine the cause of the problem. I then began making phone calls to service companies to see when a technician could come out to our house. I called your company first since you are the nearest Trane dealer. I was told that due to the snowstorm there had been a high volume of calls that day. In desperation I called several other companies as well. After a few hours I received my first call back and it was from Greg. I ran through the situation told him that I thought it might be the igniter since although our furnace is only five years old, I had replaced it once two years ago. Greg asked if I had checked the air intake, I hadn’t. He asked me to check the intake and exhaust, make sure they are clear, try the furnace again and call him back. I had my neighbor clear these areas and this solved the problem. I called Greg back and let him know how much I appreciated his help. If I ever need service in the future that’s out of my ability to perform, I will call on your company to do the work. Thanks again for your help. Best Regards, Brian R., Edina, M
Brian R., Edina, MN
New gas dryer hookup. Hooked up the gasline, installed a new (and better) gas shut-off valve, connected the dryer vent. The whole job took less than an hour and was thoroughly professional. A good, neighborhood company that has been around for over 50 years.
Gordon A., Minneapolis, MN
Duct installation for a basement project. I was doing a head-to-toe renovation project on a home, and was about to have the sheetrock hung in the basement when I realized...WHOOPS, I forgot to put in the ductwork! Time was of the utmost importance, I had not a moment to spare. I started calling every HVAC installer I could find, and Welter came through. They came out THE NEXT DAY to install the duct work, saving me from some serious headache and delays.They came through in such a pinch, offered a fair price, and did quality work, so they get my endorsement.
Brian U., Minneapolis, MN
Replaced entire furnace, connected to existing ducts (new furnace was smaller) and air conditioner. Created two new direct vents, in and out, needed by upgraded furnace. They were the 4th estimate, arriving early Friday afternoon to give an estimate. Original furnace had a cracked heat exchanger and was professionally turned off. I'd referred to Consumer Reports and Consumer Checkbook to find installers based on price and quality. Salesman/estimator stated they could do the install on the following Monday, but no hard sell. I called late Friday to inform them that they were my choice, and they arrived Monday at 8:30 to start the install. (It had been a cold weekend!) They were finished by about 3:00 Monday afternoon, and the city inspector (later) said they did a good job. The furnace has worked very well, with very even heating. They gave me a downsized BTU, and explained it was because the efficiency increased from 80% to 96%. One of the other vendors quoted the same existing size and when I asked why (given the comparisons of 3 competing quotes downsizing), he got defensive and challenged the lack of tests. Well, that vendor didn't do any tests either! Welter staff were straightforward, and seemed honest, and everything they said was later validated. They were very prompt, informed me of the state/federal financing (which ran out that morning so no reason they should be that current), and filed the tax rebate registration paperwork for me. Said some customers forgot, so they just decided to start filing for everyone. Sent the Xcel rebate paperwork to me promptly.
Elizabeth W., Woodbury, MN